Jonathan joined the Skyfire Insurance board in April 2018 and is also the Chief Claims Officer at First Central Group
. He is responsible for delivering the business’s future digital customer claims strategy, with overall responsibility for offline sales and servicing operations.
In addition to this, he provides leadership on the processes and governance of the group’s claims indemnity spend and reserving.
Before joining, Jonathan spent 22 years in various roles at Co-operative Insurance. Most notably, Jonathan was the Claims General Manager (Director) where he set up and executed the claims management strategy for the business and was responsible for the overall customer experience.
As a keen gardener and walker, when Jonathan is not at work he can be found outdoors.